Shipping Policy

Last Updated: January 2026

At Natural Glamglow, we aim to deliver your favorite skincare and beauty products safely and on time. Please read our shipping policy carefully to understand how orders are processed and delivered.

1. Order Processing Time

All orders are processed within 1–3 business days after successful payment.
Orders are not shipped or delivered on Sundays or public holidays.
During high-demand periods, processing time may be slightly longer.

2. Shipping Partners

We ship orders using reliable courier services, including India Post and other trusted logistics partners, depending on your delivery location.

3. Shipping Charges

Shipping charges (if applicable) will be clearly mentioned at checkout.
Any ongoing free shipping offers will be automatically applied.
Charges may vary based on location, order value, and courier partner.

4. Estimated Delivery Time

Metro Cities: 3–5 business days
Other Locations: 5–8 business days
Remote Areas: 7–10 business days

📌 Delivery timelines are estimates and may vary due to weather conditions, courier delays, or unforeseen circumstances.

5. Order Tracking

Once your order is shipped, tracking details will be shared via email or WhatsApp.
Customers can track their orders using the provided tracking number.
In some cases, tracking updates may take 24 hours to reflect.

6. Incorrect Address or Failed Delivery

Please ensure that the shipping address and contact details are accurate.
Natural Glamglow is not responsible for delivery delays or failures caused by incorrect or incomplete address details.
Re-shipping charges may apply if an order is returned due to incorrect information.

7. Damaged or Missing Packages

If your order arrives damaged or incomplete, please contact us within 48 hours of delivery.
Kindly share clear photos or videos of the package to help us resolve the issue quickly.

8. Delivery Responsibility

Once the order has been handed over to the courier partner, Natural Glamglow is not responsible for delays caused by the shipping provider. However, we will always assist you in tracking and resolving delivery-related concerns.